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File a claim

If anyone is hurt, call 911 first. When everyone is safe, report your claim to your insurance carrier as soon as you can. We're here to help along the way.

What to do after an accident or loss

  1. Make sure everyone is safe

    Call 911 if anyone is hurt. Move to a safe place and, for car accidents, exchange information with the other driver.

  2. Document what happened

    Take photos of the damage and the scene, and write down names, phone numbers, plate numbers and a police report number if there is one.

  3. Report your claim

    Call your carrier's claim line, listed on your ID card, or use their app. Have your policy number ready. Call us if you'd like help.

We'll help you file

Your carrier's name, claim phone number and your policy number are on your ID card or declarations page. If you can't find them, or you'd rather not deal with the carrier alone, call us.

  • We'll look up your policy and give you the right claim number
  • We'll explain what your coverage pays for and what happens next
  • We'll follow up with the carrier for you if the claim stalls

Call us about a claim

Tell us what happened and we'll walk you through the next steps.

(840) 271-0179

Or email support@rgiservice.net

Contact us

Questions about a claim?

Call your agent. We'll help you understand your coverage and the claims process.